Terms of Service

Welcome to Solindi — a handmade jewellery brand based on the Gold Coast, Australia. By using this website (www.solindihandmade.com) or placing an order with us, you agree to the following terms and conditions.

1. Overview

Solindi offers handcrafted, made-to-order jewellery using high-quality materials including freshwater pearls, glass beads, and gold-filled components. Each piece is made in small batches, and natural variations are part of the beauty of handmade work.

2. Use of This Site

You agree not to misuse this website or its content. All photos, text, and designs are the property of Solindi and may not be copied or used without written permission.

3. Product Descriptions

We do our best to accurately represent each piece through photos and descriptions. However, slight variations in colour, shape, or finish may occur due to the natural materials we use and the handmade process.

4. Orders & Payment

• Orders are accepted via our website and must be paid in full at checkout.

• Once an order is placed, we may not be able to make changes — please double-check your details.

• Prices are in AUD and may change at any time without notice.

5. Shipping

All shipping details — including processing times, delivery estimates, and international shipping info — can be found on our Shipping & Returns page.

6. Returns & Faults

Solindi does not accept returns for change of mind. If your piece arrives faulty or damaged, please contact us within 7 days.

For full details, see our Shipping & Returns page.

7. Care & Responsibility

We provide care instructions for all jewellery. Solindi is not responsible for damage caused by misuse, improper storage, or failure to follow care advice.

8. Privacy

We respect your privacy and will never share your personal information without your consent. For more information, please see our Privacy Policy (coming soon).

9. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Continued use of this site means you agree to any changes made.

Questions?

Please get in touch — we’re always happy to help.